Commonly asked questions

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vCashCard (Personal) is a service that enables customers to pay ERP charges using their Credit/Debit cards. 

The service is jointly provided by LTA and NETS and use of the vCashCard is subject to the Terms and Conditions Governing the Use of CashCard.

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Register for vCashCard online via the NETS website at https://vCashCard.nets.com.sg. Complete the online application form with your personal, vehicle and Credit/Debit Card details. 

NETS will send you an SMS and email notification within 3 working days to advise on the application status and the effective start date of your vCashCard service. 

Upon successful registration, the first top-up amount will be deducted from your account. 

Prior to the effective start date, please continue to use your CashCard or FlashPay (applicable for second generation IU) for ERP needs.

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Reception

(65) 6272 0533

NETS Customer Service Hotline

(65) 6274 1212

Operating Hours:

8:30am to 5:30pm (Mondays -Fridays)

8:30am to 12:30pm (Saturdays)

We are closed on Sundays and Public Holidays

Operating Hours:

24-hour (Monday - Sunday)

NETS Main Office

298 Tiong Bahru Road #06-01 Central Plaza
Singapore 168730


Operating Hours:

8:30am to 5:30pm (Mondays -Fridays)
8:30am to 12:30pm (Saturdays)