eNETS

Q: Visit us

NETS Main Office 351 Braddell Road #01-03 Singapore 579713 8:30am to 5:30pm (Mondays - Fridays) We are closed on Saturdays, Sundays and Public Holidays.

Benefits

Why eNETS?

types

What types of eNETS are there?

eNETS Debit
eNETS Credit

eNETS Debit

Through eNETS Debit, you can make online payments conveniently from your bank account using your Internet Banking ID and PIN – as long as you have an Internet Banking account with any of the following banks: DBS, OCBC, Standard Chartered Bank, and UOB.

Please check with your preferred bank to apply for an Internet Banking account. Once your application is successful, you will be given an Internet Banking User ID and a PIN. You can now make payments via eNETS Debit with no additional charges.

eNETS Credit

This online credit card payment gateway lets you make online payments with your VISA/MasterCard, or American Express credit or debit card.

Frequently Asked Questions

You will receive an email confirmation upon successful payment, and you will be led to a page with a “Transaction Successful” notification.

The transaction should also display in the transaction history of your card used for purchase. You may check your transaction history through ibanking or via ATMs.

Most pop-up blockers allow you to either selectively allow pop-ups from some sites or temporarily disable their function altogether. We recommend that you selectively allow pop-ups from the following sites (domain).

enets.sg
dbs.com (For DBS/POSB Account holders)
uob.com.sg (For UOB Account holders)
citibank.com.sg (For Citibank Account holders)
ocbc.com (For OCBC Account holders)
plus.com.sg (For Plus! Account holders)
standardchartered.com.sg (For Standard Chartered Account holders)

Instructions for configuring the most common pop-up blockers are provided below. However, with virtually hundreds of pop-up blockers on the market today it is impossible to provide an all-inclusive manual. For instructions on other pop-up blockers, please refer to your pop-up blocker manufacturer’s manual.

Notes:

In many cases there is more than one pop-up blocker installed on your computer. This being the case, you’ll need to configure all of them.
Other examples of pop-up blockers may be named “Ad Blocker” or “Window Killer”, etc.
Sometimes a blocker may be installed even without your knowledge (this is called “Spam”).

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All Questions

You may have entered an incorrect credit card number, CVV or Expiry Date.

If you have made payment for the wrong product, please contact the merchant directly.

You will receive an email confirmation upon successful payment, and you will be led to a page with a “Transaction Successful” notification.

The transaction should also display in the transaction history of your card used for purchase. You may check your transaction history through ibanking or via ATMs.

An email will be sent to your email address if the transaction is successful and you will be led to a page, which shows “Transaction Successful.” If you experience any issues, you may contact the 24-hour NETS Customer Service Hotline at 6274 1212 or email info@nets.com.sg.

Most pop-up blockers allow you to either selectively allow pop-ups from some sites or temporarily disable their function altogether. We recommend that you selectively allow pop-ups from the following sites (domain).

enets.sg
dbs.com (For DBS/POSB Account holders)
uob.com.sg(For UOB Account holders)
citibank.com.sg (For Citibank Account holders)
ocbc.com (For OCBC Account holders)
plus.com.sg (For Plus! Account holders)
standardchartered.com.sg (For Standard Chartered Account holders)

Instructions for configuring the most common pop-up blockers are provided below. However, with virtually hundreds of pop-up blockers on the market today it is impossible to provide an all-inclusive manual. For instructions on other pop-up blockers, please refer to your pop-up blocker manufacturer’s manual.

Notes:

In many cases there is more than one pop-up blocker installed on your computer. This being the case, you’ll need to configure all of them.
Other examples of pop-up blockers may be named “Ad Blocker” or “Window Killer”, etc.
Sometimes a blocker may be installed even without your knowledge (this is called “Spam”).

Open Internet Explorer.
Click Tools in the upper toolbar.
Click Internet Options.
Select the Privacy tab.
Click Settings under “Pop-up Blocker”

In the input field for “Address for website to allow” indicate “www.enets.sg” and click Add button. The website will be displayed in “Allowed sites” box.

Please also add the relevant bank’s sites to your list of allowed sites if you are using the DBS/POSB, OCBC, UOB, Citibank and/or Standard Chartered Bank Internet banking facilities to make your payment. Otherwise, the relevant transaction pages will not be displayed and the transaction request will not be processed.

enets.sg
dbs.com (For DBS/POSB Account holders)
uob.com.sg (For UOB Account holders)
citibank.com.sg (For Citibank Account holders)
ocbc.com (For OCBC Account holders)
plus.com.sg (For Plus! Account holders)
standardchartered.com.sg (For Standard Chartered Account holders)

Click Close and OK to apply the new settings.

Open Firefox.
Click Tools in the upper toolbar.
Click Options.
Select Content icon.
Click Exceptions beside the “Block pop-up windows” checkbox.

6. In the input field for “Address of web site” indicate “www.enets.sg” and click Allow The website will be displayed in dialog box.

Please also add the relevant bank’s sites to your list of allowed sites if you are using the DBS/POSB, OCBC, UOB, Citibank and/or Standard Chartered Bank Internet banking facilities to make your payment. Otherwise, the relevant transaction pages will not be displayed and the transaction request will not be processed.

enets.sg
dbs.com (For DBS/POSB Account holders)
uob.com.sg (For UOB Account holders)
citibank.com.sg (For Citibank Account holders)
ocbc.com (For OCBC Account holders)
plus.com.sg (For Plus! Account holders)
standardchartered.com.sg (For Standard Chartered Account holders)

Click Close and OK to apply the new settings.

Open Chrome.
Click the menu button .
Click Settings > Click Show Advanced Settings.
Click Content settings under Privacy section.
Scroll down to Pop-ups section > Click on Manage Exceptions.

6. In the input field for “Pattern” indicate “www.enets.sg”, select click “Allow” under the Action dropdown list and click OK.

Please also add the relevant bank’s sites to your list of allowed sites if you are using the DBS/POSB, OCBC, UOB, Citibank and/or Standard Chartered Bank Internet banking facilities to make your payment. Otherwise, the relevant transaction pages will not be displayed and the transaction request will not be processed.

enets.sg
dbs.com (For DBS/POSB Account holders)
uob.com.sg (For UOB Account holders)
citibank.com.sg (For Citibank Account holders)
ocbc.com (For OCBC Account holders)
plus.com.sg (For Plus! Account holders)
standardchartered.com.sg (For Standard Chartered Account holders)

Click on Close buttons until you return to Chrome to apply the new settings.

Open Safari.
Click Gear menu .
Uncheck “Block Pop-Up Windows”.

Note: There is no way to selectively disable the pop-up blocker in Safari. Please check “Block Pop-Up Windows” again after you complete the payment.

Click on Google Toolbar’s Pop-up Blocker button while at www.enets.sg website and check “Always allow pop-ups from enets.sg”.

Please also add the relevant bank’s sites to your list of allowed sites if you are using the DBS/POSB, OCBC, UOB, Standard Chartered and/or Citibank Internet banking facilities to make your payment. Otherwise, the relevant transaction pages will not be displayed and the transaction request will not be processed.

enets.sg
dbs.com (For DBS/POSB Account holders)
uob.com.sg (For UOB Account holders)
citibank.com.sg (For Citibank Account holders)
ocbc.com (For OCBC Account holders)
plus.com.sg (For Plus! Account holders)
ibank.standardchartered.com.sg (For Standard Chartered Account holders)

1. Turn off Pop-Up Blocker by clicking the Pop-Up Blocker menu and uncheck Enable Pop-Up Blocker.

2. Press and hold the CTRL key while clicking a link to override Pop-Up Blocker and allow any pop-up windows resulting from the click.

3. Add the source of the pop-up window to your Allowed List by clicking the Pop-Up Blocker menu and selecting ‘Always Allow Pop-Ups From’. Then select the site from the Sources of Recently Blocked Pop-Ups list and click Allow.

If you are making payment by eNETS and using the DBS/POSB, OCBC, UOB, Standard Chartered and/or Citibank Internet banking facilities, please add the following sites to your list of allowed sites. Otherwise, the relevant transaction pages cannot be displayed, and your transaction request cannot be processed.

enets.sg
dbs.com (For DBS/POSB Account holders)
uob.com.sg (For UOB Account holders)
citibank.com.sg (For Citibank Account holders)
ocbc.com (For OCBC Account holders)
plus.com.sg (For Plus! Account holders)
standardchartered.com.sg (For Standard Chartered Account holders)

If Safari Pop-Up Blocker is blocking something you want to see, there is an option which you can disable the Pop-Up.

Go into settings of iPhone 4S and tap on Safari.
Scroll down and turn OFF the Block Pop-Ups option.

1.If the Pop-Up Blocker is blocking something you want to see, there is an option which you can disable the Pop-Up.Go into Google Chrome of iPhone 4S, select the menu button and choose Settings.