NETS Motoring Card

The only card you need for all car parks and ERP payments

Compatible with the existing dual-mode in-vehicle unit (IU) as well as the upcoming on-board unit (OBU), the NETS Motoring Card takes care of all your current and future ERP and car park payments – while the expiry date on the back of the card helps you track its validity.

It comes with convenient top-up options via the NETS App as well as NETS Top-Up Machines at all car parks, convenience stores and DBS, POSB, OCBC and UOB ATMs.

Benefits

Why NETS Motoring Card?

Enjoy convenient top-ups

Top-ups are a breeze at various top-up machines and ATMs across Singapore or use the NETS App to add value on the go. Sign up for the Auto Top-Up (ATU) service and you never have to worry about insufficient funds again! Terms and conditions apply.

Get rewarded with WINK+ points

Convert your WINK+ points into e-vouchers and enjoy rewards at participating retailers. Simply download the WINK+ app and register your NETS Motoring Card to start earning points today! Terms and conditions apply.

Drive with peace of mind

Protect your NETS Motoring Card from theft with 12 months of free insurance coverage by HL Assurance. Sign up today and receive a 1-year vehicle roadside assistance service in Malaysia. Terms and conditions apply.

Enjoy convenient top-ups

Get rewarded with WINK+ points

Drive with peace of mind

For a limited time, HL Assurance is giving away a free NETS Motoring Card with $100 stored value with every purchase of the HL motor insurance. Find out more.

How To Pay

How do I pay for ERP/car park charges with NETS Motoring Card?

Compatibility

Which device is compatible with NETS Motoring Card?

Not compatible

First Generation IU

If you have a first generation IU, you can continue to use the NETS CashCard and switch to the NETS Motoring Card later for the upcoming OBU ERP system.

NETS CashCard can be purchased at NETS Office

Compatible

Dual-Mode IU & Future On-Board Unit (OBU)

Where can I purchase?
How can I top up?

Petrol Stations

Shell
Caltex
SPC
Esso

Convenience Stores

7-Eleven
Cheers
Buzz Pods
FairPrice Xpress

Online

Lazada
ReCreation
Custom Cards

NETS Customer
Service Centre

Address:
351 Braddell Rd, #01-03, Singapore 579713

Operating Hours:
8.30am – 5.30pm (Mondays to Fridays)

Petrol Stations

Shell
Caltex
SPC
Esso

Convenience Stores

7-Eleven
Cheers
Buzz Pods
FairPrice Xpress

Online

Lazada
ReCreation
Custom Cards

NETS Customer
Service Centre

Address:
351 Braddell Rd, #01-03, Singapore 579713

Operating Hours:
8.30am – 5.30pm (Mondays to Fridays)

NETS Services

NETS App*
NETS Top Up Machines
NETS Customer Service Centre

Local Bank ATMs

DBS/POSB
OCBC
UOB

Convenience Stores & Petrol Stations*

7-Eleven
Buzz Pods
Cheers
FairPrice Xpress
Shell Petrol Stations

Auto Top-Up

NETS Services

NETS App*
NETS Top Up Machines
NETS Customer Service Centre

Local Bank ATMs

DBS/POSB
OCBC
UOB

Convenience Stores & Petrol Stations*

7-Eleven
Buzz Pods
Cheers
FairPrice Xpress
Shell Petrol Stations

Auto Top-Up

See Instructions

*A service fee may be chargeable.

Highlights

No posts

Frequently Asked Questions

Our distributors have their own processes to distribute the cards across all their stores. Some stores may run out of cards faster than others. You may try to go to another store or drop by the NETS Customer Service Centre. We will always have a card for you.

NETS Customer Service Centre
351 Braddell Road #01-03 Singapore 579713
Operating Hours: 8.30am – 5.30pm (Mondays to Fridays)

You may use the NETS Motoring Card to pay for your ERP, checkpoint toll and car park charges. Please note that the NETS Motoring Card can only be used in the 2nd Generation In-Vehicle Units (2GIU) and the future On-Board Unit (OBU).

For ERP:
Simply insert your NETS Motoring Card into your vehicle’s 2GIU to pay for your ERP charges.

For Car Park:
Where auto deduction is available, insert your NETS Motoring Card into your vehicle’s 2GIU to enter and exit the carpark.
Where auto deduction is not available, tap and hold your NETS Motoring Card on the car park reader.

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All Questions

It is a contactless, multi-purpose stored value CEPAS card that can be used for ERP and car park payments in Singapore. The NETS Motoring Card can only be used in 2nd Generation In-Vehicle Units (2GIU) and the future On-Board Unit (OBU).

The NETS Motoring Card will replace the current CashCard. Please note that the NETS Motoring Card can only be used in the 2nd Generation In-Vehicle Units (2GIU) and the future On-Board Unit (OBU). If you have a first generation IU, you can only use the CashCard.

The NETS Motoring Card also offers the following features:

Auto Top-Up
- Enable auto top-up with your credit/debit card as your source of funds and never worry about insufficient card value again
Contactless Functionality
- For car park readers that do not support automatic fee deduction, you can now simply tap and hold your NETS Motoring Card on the carpark reader instead of having to insert your card
NETS FlashPay Reader App or NETS App (coming soon)
- The NETS Motoring Card comes with a supporting mobile app which allows you to check your card balance and expiry, view your transaction history, perform top-ups and apply for Auto Top-Up.
Exclusive privileges and benefits (terms and conditions apply):
- WINK+ points with ERP payments
- Free card insurance by HL Assurance

The NETS Motoring Card is available at $10 per card ($5 card cost + $5 stored value) and can be purchased from all petrol stations and convenience stores.

NETS Customer Service Centre
351 Braddell Road #01-03 Singapore 579713
Operating Hours: 8.30am – 5.30pm (Mondays to Fridays)

For ERP:

Simply insert your NETS Motoring Card into your vehicle’s 2GIU to pay for your ERP charges.

For Car Park:

Where auto deduction is available, insert your NETS Motoring Card into your vehicle’s 2GIU to enter and exit the carpark.
Where auto deduction is not available, tap and hold your NETS Motoring Card on the car park reader.

The NETS Motoring Card can hold a maximum of $500 in stored value.

To ensure a smooth payment experience with the NETS Motoring Card at car parks, please take note of the following.

For full Electronic Parking System (EPS) car parks, please keep your NETS Motoring Card in the In-Vehicle Unit (IU) when entering and exiting the car park.
For car parks that auto-detect the NETS Motoring Card in the IU when entering the car park but not when exiting, kindly remove the NETS Motoring Card from your IU and tap and hold the card on the car park reader when exiting.
For car parks that do not auto-detect the NETS Motoring Card in the IU when entering the car park, please tap and hold the card on the car park reader when entering and exiting the car park.

You can view your card’s transaction history at the following locations:

NETS Top-Up Machines (Please select ‘NETS FlashPay / Contactless CashCard’)
NETS Self-Service Stations (Please select ‘NETS FlashPay / Contactless CashCard’)
DBS/POSB, OCBC and UOB ATMs (Please select ‘NETS FlashPay / Contactless CashCard’)
NETS Customer Service Centre located at 351 Braddell Road #01-03 Singapore 579713
- Operating hours: 8:30am to 5:30pm (Mondays to Fridays)
NETS App via Google Play Store or Apple App Store

Note: A fee of $0.20 (GST inclusive) is chargeable for each statement print, similar to statement print at local banks’ ATMs for NETS CashCard. For statement print at ATM, the last 10 transactions can be printed. For statement print at NETS Top-Up Machines or NETS Self-Service Top-Up Stations, a maximum of up to 30 transactions can be printed.

Yes, the NETS Motoring Card can be used for vehicle tolls at the customs checkpoint.

You can top up the NETS Motoring Card at the following locations:

NETS Customer Service Centre
NETS App via Google Play Store or Apple App Store*
NETS Self Service Stations
NETS Top Up Machines
Add Value Machine Plus (AVM+)
General Ticketing Machines (GTM)
Local bank ATMs (DBS/POSB, OCBC and UOB)
7-Eleven stores*
Buzz Pods*
Cheers*
FairPrice Xpress*
TransitLink Ticket Office*

*A service fee may be chargeable.

The NETS Motoring Card has a minimum top-up value of $10.

You are entitled to a refund of the remaining stored value in the NETS Motoring Card within 2 years after the validity period.

If your NETS Motoring Card has expired for more than 1 calendar year after the Validity Period, NETS shall be entitled to levy a service charge of S$1.00 per month or such other amount as NETS may determine from time to time, such levy to be deducted monthly from the Stored Value commencing the month after the end of the 1 year until the Stored Value is fully depleted, or until the 72nd calendar month (6 calendar years), whichever is the earlier.

You can refund the remaining value at any DBS/POSB, OCBC and UOB ATMs. Please follow the instructions detailed at each ATM.

If your NETS Motoring Card is damaged/faulty, please visit the NETS Customer Service Centre located at 351 Braddell Road #01-03 Singapore 579713 – Operating Hours: 8:30 am to 5:30 pm (Mondays – Fridays) to have your card checked. If a refund is necessary, it will be processed and the remaining stored value will be credited into your designated bank account within 14 working days.

The NETS Motoring Card is deemed non-retrievable once misplaced. There is no refund for lost and/or stolen NETS Motoring Cards.

For cards registered under FlashPay Shield, insurance coverage may apply. Click here for the full FAQ and T&Cs.

Please proceed to perform a statement printout at any DBS/POSB, OCBC or UOB ATMs (a nominal fee is applicable) or NETS self-service top-up terminals. Thereafter, send the printout together with the transaction details (i.e. transaction date, amount & location) to info@nets.com.sg for investigation. You will be notified on the findings and follow-up actions within 5 working days.

If the balance on your NETS Motoring Card balance is less than $5, you will be alerted by a beeping tone when the card is inserted into the 2nd Generation In-Vehicle Unit (2GIU).

You may refer to the terms and conditions here.

There could be several reasons leading to a declined transaction. The possible causes include (but are not limited to):

Insufficient funds – You may check your card balance using NETS App. Alternatively, you may wish to register for the Auto Top-up service (refer to Auto Top-Up Service for more details)
Card has expired – Please perform a refund of your remaining card balance. Refer to ‘Where can I get a refund for my NETS FlashPay Card?’ on refunds.
Card has been blocked: If this is unexpected, please contact info@nets.com.sg for assistance.
Your card has reached the spending limit of S$28,000 within a 12-month period.

Your NETS Motoring Card will be blocked once the spending on each NETS Motoring Card, within a 12-month period has reached the cumulative total of S$28,000. For enquiries or clarification, you may wish to contact NETS Customer Service Hotline at 6274 1212 or drop us an email on info@nets.com.sg.

Yes, your NETS Motoring Card has a validity period of up to 7 years. You may check the expiry date printed at the back of your NETS Motoring Card.

Register for NETS Motoring Card Auto Top-Up by credit/debit card on your NFC-enabled phones using the NETS App from Google Play Store / Apple App Store OR via NETS ATU Registration Portal. Upon successful registration, you will receive an activation code via SMS/email within 2 days.

Only locally-issued Mastercard from DBS/POSB, OCBC, UOB, HSBC, BOC, SCB and Maybank are eligible. For Visa, only locally issued DBS/POSB, UOB, HSBC and BOC cards are eligible.

You must be at least 18 years old in order to register for Auto Top-Up by credit/debit card.

You can register up to five (5) NETS Motoring Cards on a single credit/debit card for Auto Top-Up.

This notification is sent during Auto Top-Up registration to authenticate the validity of your credit/debit card and no monetary deduction is made.

The activation code will be sent to the mobile number that you have provided at the point of registration at NETS ATU Registration Portal / NETS App via Google Play Store or Apple App Store. If you have not received your activation code after 2 days, please request for a new activation code by calling the 24-hour NETS Customer Service Hotline at 6274 1212. A new activation code will be sent on the following day.

Your activation code is valid for 7 days from the date of issuance. The expiry date of the activation code will be stated in the email notification to you.

Please bring along the following items:

Your NETS Motoring Card registered for Auto Top-Up
Activation code

Please re-register for the Auto Top-Up service if the Auto Top-Up activation code has expired.

For Auto Top-Up registration via NETS ATU Registration Portal / NETS App from Google Play Store or Apple App Store:

You may choose top-up values of $30, $40 or $50.

You will need to re-register for the Auto Top-Up service with your newly selected top-up amount.

De-register the Auto Top-Up on your NETS Motoring Card at any NETS Self Service Station/ Top-Up Machine or NETS Customer Service Centre.
After 14 working days from the date of de-registration, please proceed to sign up for the Auto Top-Up for your NETS Motoring Card using your new credit/debit card again on our NETS ATU Registration Portal or via the NETS App from Google Play Store or Apple App Store.

From 1 September 2021, a $50 refundable deposit is required when registering for the Auto Top-Up by credit/debit card via NETS ATU Registration Portal.

For existing users who have registered for Auto Top-up service before 31 August 2021, you are not required to place any new deposit to continue the service. However, if you are registering for a new Auto Top-Up service for a NETS FlashPay Card or NETS Motoring Card after 31 August 2021, you will be required to place a deposit.

Yes, the deposit amount will be refunded to the registered credit/debit card. However, if your credit/debit card is terminated, you will need to inform NETS which local bank to receive back the deposit amount.

With the Auto Top-Up arrangement, NETS will top up the registered NETS FlashPay Card / NETS Motoring Card whenever the card stored value is insufficient to pay for ERP or car park charges. NETS will then charge/ collect the top-up amount from the registered credit/ debit card. In the event that NETS is unable to charge/ collect the top-up amount from the credit/ debit card, NETS will offset the outstanding amount from your deposit.

There is no registration charge for the Auto Top-Up by credit/debit card service.

The date reflected on your bank statement refers to the posting date for the Auto Top-Up transaction (usually a few days after the actual transaction date).

The delayed charging is part of the different settlement procedures with merchants, which can take up to 30 days.

You may contact the 24-hour NETS Customer Service Hotline at 6274 1212 or email info@nets.com.sg to confirm your transactions.

You may contact the 24-hour NETS Customer Service Hotline at 6274 1212 or email info@nets.com.sg to verify your transactions.

The Auto Top-Up transaction will be reflected as “FlashPay Auto Top Up”.

Please note that there is an interval of 3 calendar days between the Auto Top-Ups. If your Card received an Auto Top-Up of $30 on Monday, the next time an Auto Top-Up can be performed on your Card is on Friday of the same week.

If you require additional top ups during the 3-day interval, you may top up your NETS Motoring Card manually at the following top up points:

NETS Top-Up Machines
NETS Self-Service Stations
NETS App via Google Play Store or Apple App Store*
NETS Customer Service Centre
Add Value Machine Plus (AVM++)
General Ticketing Machines (GTM)
Top Up Machines (TUM)
Local bank ATMs (DBS/POSB, OCBC and UOB)
SMRT/SBST Passenger Service Centres
7-Eleven stores (except at Shell stations)*
Buzz Pods*
Cheers*
FairPrice Xpress*
TransitLink Ticket Offices*

*A service fee may be charged by the service provider for each top-up.

Your Auto Top-Up enabled NETS Motoring Card may be blocked due to an outstanding Auto Top-Up amount on this card. You need to make payment for the outstanding amount at NETS Customer Service Centre. Upon successful payment, your card will be unblocked.

You will need to de-register the Auto Top-Up on your NETS Motoring Card at selected NETS Self Service Station/Top Up Machine or NETS Customer Service Centre.

For NETS Self Service Stations or Top Up Machines with de-registration function available, please select “Auto Top Up” on the terminal menu, followed by “De-registration”.

If you do not intend to continue to use the NETS Motoring Card, you may perform an online refund of the remaining stored value in the Card 14 working days after de-registration at any local bank ATM.

From 1 April 2016, the charges are as follows:

For Auto Top-Up via credit/debit card, a fee of $0.25 will be charged to the registered credit/debit card.
Special amounts are applicable for special credit card tie ups that will be communicated from time-to-time.

You may de-register the Auto Top-Up at selected NETS Self Service Stations/Top Up Machines or NETS Customer Service Centre.

For NETS Self Service Stations or Top Up Machines with de-registration function available, please select “Auto Top Up” on the terminal menu, followed by “De-registration”.

There is no fee for the Auto Top-Up de-registration function.

Please wait for 14 working days for the de-registration process to be completed before proceeding to sign the same NETS Motoring Card up for Auto Top-Up Facility.

You may de-register or de-activate the Auto Top-Up at selected NETS Self Service Stations/Top Up Machines or NETS Customer Service Centre.
- You may then perform a refund of the remaining stored value in the card at any local bank ATM after 10 working days. This amount will be credited directly to your bank account; or
- You can obtain an immediate cash refund at TransitLink Ticket Office. This is only applicable for remaining balances of less than $80 per card; or
You may submit your Auto Top-Up enabled card for deferred refund at the TransitLink Ticket Office or NETS Customer Service Centre.
- The remaining stored value and Auto Top-Up deposit (if any) will be credited to your account within 14 working days upon receipt by NETS.

Note: Please note that your card will be cut up and retained when you submit it for deferred refund.

Did not find what you were looking for? You can still reach us at the following:

Reception

(65) 6272 0533
(65) 6229 7201

8:30am to 5:30pm (Mondays -Fridays)
We are closed on Saturdays, Sundays and Public Holidays

NETS Customer Service Hotlines

(65) 6274 1212
(65) 6229 7200

24 hours (Mondays – Sundays)

NETS Main Office

351 Braddell Road #01-03
Singapore 579713

8:30am to 5:30pm (Mondays – Fridays)
We are closed on Saturdays, Sundays and Public Holidays.

NETS Motoring Card

The only card you need for all car parks and ERP payments

Why NETS Motoring Card?

Enjoy convenient top-ups

Get rewarded with WINK+ points

Drive with peace of mind

Enjoy convenient top-ups

Get rewarded with WINK+ points

Drive with peace of mind

How do I pay for ERP/car park charges with NETS Motoring Card?

Which device is compatible with NETS Motoring Card?

Not compatible

First Generation IU

Compatible

Dual-Mode IU & Future On-Board Unit (OBU)

Petrol Stations

Convenience Stores

Online

NETS Customer Service Centre

Petrol Stations

Convenience Stores

Online

NETS Customer Service Centre

NETS Services

Local Bank ATMs

Convenience Stores & Petrol Stations*

Auto Top-Up

NETS Services

Local Bank ATMs

Convenience Stores & Petrol Stations*

Auto Top-Up

Highlights

Frequently Asked Questions

Quick Links

NETS Customer
Service Centre

NETS Customer
Service Centre