General

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It is a contactless, multi-purpose stored value CEPAS card that can be used for ERP and car park payments in Singapore. The NETS Motoring Card can only be used in 2nd Generation In-Vehicle Units (2GIU) and the future On-Board Unit (OBU). 

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The NETS Motoring Card will replace the current CashCard. Please note that the NETS Motoring Card can only be used in the 2nd Generation In-Vehicle Units (2GIU) and the future On-Board Unit (OBU). If you have a first generation IU, you can only use the CashCard. 

The NETS Motoring Card also offers the following features:

  • Auto Top-Up
    • Enable auto top-up with your credit/debit card as your source of funds and never worry about insufficient card value again
  • Contactless Functionality
    • For car park readers that do not support automatic fee deduction, you can now simply tap and hold your NETS Motoring Card on the carpark reader instead of having to insert your card
  • NETS FlashPay Reader App or NETS App (coming soon)
    • The NETS Motoring Card comes with a supporting mobile app which allows you to check your card balance and expiry, view your transaction history, perform top-ups and apply for Auto Top-Up. 
  • Exclusive privileges and benefits (terms and conditions apply):
    • WINK+ points with ERP payments
    • Free card insurance by HL Assurance
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The NETS Motoring Card is available at $10 per card ($5 card cost + $5 stored value) and can be purchased from all petrol stations and convenience stores.

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Our distributors have their own processes to distribute the cards across all their stores. Some stores may run out of cards faster than others. You may try to go to another store or drop by the NETS Customer Service Centre. We will always have a card for you.

NETS Customer Service Centre

298 Tiong Bahru Road, #06-01 Central Plaza, Singapore 168730

Operating Hours: 8.30am - 5.30pm (Mondays to Fridays)

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You may use the NETS Motoring Card to pay for your ERP, checkpoint toll and car park charges. Please note that the NETS Motoring Card can only be used in the 2nd Generation In-Vehicle Units (2GIU) and the future On-Board Unit (OBU). 

For ERP: 

Simply insert your NETS Motoring Card into your vehicle's 2GIU to pay for your ERP charges.

For Car Park: 

Where auto deduction is available, insert your NETS Motoring Card into your vehicle's 2GIU to enter and exit the carpark.

Where auto deduction is not available, tap and hold your NETS Motoring Card on the car park reader. 

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The NETS Motoring Card can hold a maximum of $500 in stored value.

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To ensure a smooth payment experience with the NETS Motoring Card at car parks, please take note of the following. 

  1. For full Electronic Parking System (EPS) car parks, please keep your NETS Motoring Card in the In-Vehicle Unit (IU) when entering and exiting the car park.
  2. For car parks that auto-detect the NETS Motoring Card in the IU when entering the car park but not when exiting, kindly remove the NETS Motoring Card from your IU and tap and hold the card on the car park reader when exiting.
  3. For car parks that do not auto-detect the NETS Motoring Card in the IU when entering the car park, please tap and hold the card on the car park reader when entering and exiting the car park. 
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You can view your card's transaction history at the following locations:

  • NETS Top-Up Machines (Please select 'NETS FlashPay / Contactless CashCard')
  • NETS Self-Service Stations (Please select 'NETS FlashPay / Contactless CashCard')
  • DBS/POSB, OCBC and UOB ATMs (Please select 'NETS FlashPay / Contactless CashCard')
  • NETS Customer Service Centre located at 298 Tiong Bahru Road #06-01 Central Plaza 
    • Operating hours: 8:30am to 5:30pm (Mondays to Fridays) 
  • NETS FlashPay Reader App or NETS App (coming soon)

Note: A fee of $0.20 (GST inclusive) is chargeable for each statement print, similar to statement print at local banks' ATMs for NETS CashCard. For statement print at ATM, the last 10 transactions can be printed. For statement print at NETS Top-Up Machines or NETS Self-Service Top-Up Stations, a maximum of up to 30 transactions can be printed.

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Yes, the NETS Motoring Card can be used for vehicle tolls at the customs checkpoint.

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You can top up the NETS Motoring Card at the following locations:

  • NETS Top Up Machine at all car parks (Please select ‘NETS FlashPay/Contactless CashCard’)
  • NETS FlashPay Reader App* or NETS App (coming soon)
  • DBS/POSB, OCBC and UOB ATMs (Please select ‘NETS FlashPay/Contactless CashCard’)
  • Convenience Stores: 7-Eleven & Cheers*
  • Auto Top-Up using Credit/Debit Card as Source of Funds*
  • NETS Customer Service Centre
    • 298 Tiong Bahru Road #06-01 Central Plaza
    • Operating Hours - 8:30 am to 5:30 pm (Mondays - Fridays) 

*Note: A top-up fee may apply:

  • up to $0.30 per transaction for Top Up via NETS bank card
  • up to $0.50 per transaction for Top Up via cash or credit/debit card
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The NETS Motoring Card has a minimum top-up value of $10.

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You are entitled to a refund of the remaining stored value in the NETS Motoring Card within 2 years after the validity period.

If your NETS Motoring Card has expired for more than 1 calendar year after the Validity Period, NETS shall be entitled to levy a service charge of S$1.00 per month or such other amount as NETS may determine from time to time, such levy to be deducted monthly from the Stored Value commencing the month after the end of the 1 year until the Stored Value is fully depleted, or until the 72nd calendar month (6 calendar years), whichever is the earlier.

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You can refund the remaining value at any DBS/POSB, OCBC and UOB ATMs. Please follow the instructions detailed at each ATM.

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If your NETS Motoring Card is damaged/faulty, please visit the NETS Customer Service Centre located at 298 Tiong Bahru Road #06-01 Central Plaza - Operating Hours: 8:30 am to 5:30 pm (Mondays - Fridays) to have your card checked. If a refund is necessary, it will be processed and the remaining stored value will be credited into your designated bank account within 14 working days.

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The NETS Motoring Card is deemed non-retrievable once misplaced. There is no refund for lost and/or stolen NETS Motoring Cards.

For cards registered under FlashPay Shield, insurance coverage may apply. Click here for the full FAQ and T&Cs. 

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Please proceed to perform a statement printout at any DBS/POSB, OCBC or UOB ATMs (a nominal fee is applicable) or NETS self-service top-up terminals. Thereafter, send the printout together with the transaction details (i.e. transaction date, amount & location) to info@nets.com.sg for investigation. You will be notified on the findings and follow-up actions within 5 working days.

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If the balance on your NETS Motoring Card balance is less than $5, you will be alerted by a beeping tone when the card is inserted into the 2nd Generation In-Vehicle Unit (2GIU).

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You may refer to the terms and conditions here

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Reception

(65) 6272 0533 / (65) 6229 7201

NETS Customer Service Hotline

(65) 6274 1212 / (65) 6229 7200

Operating Hours:

8:30am to 5:30pm (Mondays -Fridays)

We are closed on Saturdays, Sundays and Public Holidays

Operating Hours:

24-hour (Monday - Sunday)

NETS Main Office

298 Tiong Bahru Road #06-01 Central Plaza
Singapore 168730


Operating Hours:

8:30am to 5:30pm (Mondays -Fridays)