Commonly asked questions

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Consumers with NETS enabled cards issued by DBS/POSB, OCBC and UOB may make payment at NETS acceptance points in Malaysia.

Simply insert your NETS ATM card into the POS terminal, key in your personal identification number (PIN) for your ATM card, and the transaction is complete.

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  • You no longer have to physically carry foreign currency and risk having cash stolen or running out of cash
  • Enjoy competitive exchange rates and zero currency conversion fees
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You may look out for the following acceptance decal:

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Please contact your bank for support.

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NETS transactions performed in Malaysia will be converted from MYR to SGD based on the prevailing exchange rate determined by NETS. No additional currency conversion fees apply.

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Transaction amounts in both SGD and MYR currencies will be displayed on your receipt. You will be charged in SGD.

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Please contact your bank for support.

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You may wish to contact NETS for further information:

NETS Customer Service Hotline: 6274 1212
Operating Hours: 24-hour (Monday – Sunday & Public Holidays)
NETS E-mail: info@nets.com.sg 
NETS Website: www.nets.com.sg 

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Reception

(65) 6272 0533

NETS Customer Service Hotline

(65) 6274 1212

Operating Hours:

8:30am to 5:30pm (Mondays -Fridays)

8:30am to 12:30pm (Saturdays)

We are closed on Sundays and Public Holidays

Operating Hours:

24-hour (Monday - Sunday)

NETS Main Office

298 Tiong Bahru Road #06-01 Central Plaza
Singapore 168730


Operating Hours:

8:30am to 5:30pm (Mondays -Fridays)
8:30am to 12:30pm (Saturdays)