Commonly asked questions

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Each card is sold at $10 of which $5 is stored value for use. The remaining $5 is the cost of the card and it is non-refundable.

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  • NETS Top-Up Machines
  • NETS Self-Service Stations
  • Any DBS/POSB, OCBC or UOB ATM
  • 7-Eleven*
  • Cheers*
  • FairPrice Xpress*

*A service fee may be chargeable

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You may check and print the transaction history of your NETS CashCard at:

  • Any DBS/POSB, OCBC or UOB ATM (up to the last 10 transactions)*
  • NETS Self-Service Station 
  • NETS top-up terminals (up to the last 25 transactions)

*Please note that a $ 0.20 (GST inclusive) service fee is charged for a printout of the NETS CashCard transaction history at ATMs.

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Reception

(65) 6272 0533

NETS Customer Service Hotline

(65) 6274 1212

Operating Hours:

8:30am to 5:30pm (Mondays -Fridays)

8:30am to 12:30pm (Saturdays)

We are closed on Sundays and Public Holidays

Operating Hours:

24-hour (Monday - Sunday)

NETS Main Office

298 Tiong Bahru Road #06-01 Central Plaza
Singapore 168730


Operating Hours:

8:30am to 5:30pm (Mondays -Fridays)
8:30am to 12:30pm (Saturdays)