Announcements

Email Phishing

Be aware of phishing emails asking for your personal details or other sensitive information. Such phishing emails contain links to phishing websites which are designed to steal customers’ credit card information in order to conduct fraudulent transactions. NETS will never ask for your personal information or any sensitive data via email.

eNETS Scheduled Maintenance 2020

We carry out regular maintenance on our systems so you can enjoy a seamless payment experience. During the following periods of scheduled maintenance, some of our services will not be available.

We apologise for the inconvenience caused and thank you for your patience.

eNETS

Date Services Under Maintenance
9 February 2020 (Sunday)
3 - 6 am
eNETS Credit, AMEX, eNETS Debit and eNETS QR services
15 March 2020 (Sunday)
3 - 6 am
19 April 2020 (Sunday)
3 - 6 am
10 May 2020 (Sunday)
3 - 6 am
14 June 2020 (Sunday)
3 - 6 am
12 July 2020 (Sunday)
3 - 6 am
16 August 2020 (Sunday)
3 - 6 am
13 September 2020 (Sunday)
3 - 6 am
18 October 2020 (Sunday)
3 - 6 am
8 November 2020 (Sunday)
3 - 6 am
13 December 2020 (Sunday)
3 - 6 am

 

NETS FlashPay Portal Maintenance

Please be informed that the NETS FlashPay portal is undergoing system maintenance until further notice. During this time, please visit authorised reseller Re Creations at http://onlinestore.smartcard.com.sg/contact-us/ should you wish to purchase customised FlashPay Cards.

Precautions against the Wuhan virus

NETS would like to inform all merchants and consumers that all NETS services are operating normally and our Customer Service Centre at Central Plaza remains open. In response to the Wuhan virus, we have put in place precautionary measures as advised by the Ministry of Health, Singapore to reduce the risk of transmission while still ensuring business continuity.

NETS staff who are feeling unwell or who have flu like symptoms will be instructed to stay home to avoid infecting members of the public and colleagues.

Customers who have queries may contact our Customer Services Hotline at 6274 1212 or email us at info@nets.com.sg.