vCashCard

Breeze through ERP gantries with vCashCard service

Complement your NETS Motoring Card with vCashCard service, and never worry about your card not being properly inserted or having insufficient value again. As a virtual cardless payment service for ERP gantries, it automatically pays for the ERP charges, and tops up when there is not enough stored value. vCashCard service will be progressively introduced at car parks, making driving truly a breeze.

Benefits

Why vCashCard service?

Drive with peace of mind

Pay for ERP charges automatically, even if your NETS Motoring Card has insufficient value or is not properly inserted.

One wallet for all your vehicles

Link up to 3 vehicles to a single NETS Wallet for added convenience and easier expense management.

Save on top-up fees

Link your vCashCard service to eligible DBS/POSB, OCBC or UOB cards and enjoy waived top-up fees. Other locally issued bank cards are accepted, with applicable fees (S$0.50 for every S$50 top-up).

Save on top-up fees

Link your vCashCard service to eligible DBS/POSB, OCBC or UOB cards and enjoy waived top-up fees. Other locally issued bank cards are accepted, with applicable fees (S$0.50 for every S$50 top-up).

One wallet for all your vehicles

Link up to 3 vehicles to a single NETS Wallet for added convenience and easier expense management.

Drive with peace of mind

Pay for ERP charges automatically, even if your NETS Motoring Card has insufficient value or is not properly inserted.

HOW TO USE

Make the most of your vCashCard service with NETS App

Here’s how you can set-up vCashCard service on the NETS App:

Link your vehicle via Singpass during registration or add it under ‘Vehicles‘

For new users, please register for
Auto Top-up if you have not done so

Start using vCashCard service after your linked vehicle is approved or verified.

Note: For new users, a notification email will be sent to you once LTA has verified and approved the registration.
For existing users, be sure to verify your profile with Singpass and check that your balance and vehicle details are correct.

Apply

Where can I apply for vCashCard service?

NETS App

Download

Notice for non-Singapore residents

Network for Electronic Transfers (Singapore) Pte Ltd (“NETS”) is licensed by the Monetary Authority of Singapore to provide e-money issuance services. Please note that this does not mean you will be able to recover all the money you paid to NETS if NETS’ business fails.

Download NETS App now!

Frequently Asked Questions

vCashCard (Personal) is a service that enables customers to pay ERP charges using their credit/debit cards.

The service is jointly provided by LTA and NETS and the use of the vCashCard is subject to the Terms and Conditions Relating to the NETS Wallet.

Register for vCashCard service online via the NETS App. Complete the online application form with your personal, vehicle and credit/debit card details.

NETS will send you an SMS and email notification within 3 working days to advise on the application status and the effective start date of your vCashCard service.

Upon successful registration, the first top-up amount will be charged to your card.

Prior to the effective start date, please continue to use your NETS FlashPay / Motoring Card for ERP needs.

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All Questions

vCashCard is a service that enables customers to pay ERP charges using their credit/debit cards for their personal registered vehicles(s).

The service is jointly provided by LTA and NETS and the use of the vCashCard service is subject to the Terms and Conditions Relating to the NETS Wallet.

Register for a vCashCard service online via the NETS App. Complete the online application process with your personal, vehicle and credit/debit card details.

NETS will send you an SMS and email notification within 3 working days to advise on the application status and the effective start date of your vCashCard service.

Upon successful registration, the first top-up amount of $50 will be charged to your card.

Prior to the effective start date, please continue to use your NETS FlashPay / Motoring Card for ERP needs.

There is no monthly subscription fee for vCashCard service.

There is no transaction fee for each vCashCard service transaction. However, a $0.50 (GST inclusive) top-up fee will be charged for each vCashCard top-up using credit/debit cards except for DBS/POSB, OCBC and UOB credit/debit cards.

You can register up to 3 vehicles.

Please allow up to 3 working days for this service to be effective. NETS will send you an SMS and email notification within 3 working days to advise on the application status and the effective start date of your vCashCard service.

Prior to the effective start date, please continue to have your NETS FlashPay / Motoring Card for ERP transactions until you receive the SMS and email informing you of your successful registration and the effective start date for your vCashCard service.

The vCashCard service is linked to your NETS Wallet and can only be topped up automatically using a locally issued Mastercard, Visa, or American Express (AMEX) credit/debit card. If your locally issued card is not accepted at our payment page, you can contact our customer service hotline at 6274 1212 or email to info@nets.com.sg.

The $1 fee is a pre-authorisation amount deducted from your credit/debit card to verify that the credit/debit card is valid. This amount will be released back to your account in accordance to your bank’s holding period.

Please terminate your other ERP payment service before applying for the vCashCard service. Each vehicle can only have 1 ERP payment service at a time.

The NETS Wallet linked to your vCashCard service will be automatically topped up when its balance falls below your selected threshold amount. The top-up amount will be charged to your registered bank card and reflected in your card or bank statement.

Alternatively, you can make ad hoc top-ups to your NETS Wallet.

Presently, a convenience fee* of $0.50 (GST included) is charged for each top-up of $50. This fee is required to cover the cost of transaction imposed by the banks and the card schemes.

In the case of Singapore-issued DBS/POSB, OCBC and UOB credit cards where the cost of the credit / debit card transaction is waived by the bank, NETS has likewise waived the top-up fee to benefit the consumers.

*In the event of a top-up dispute, the convenience fee charged for the top-up transaction will remain non-refundable.

When your NETS Wallet balance falls below your selected Auto Top-up threshold, funds will be automatically added using your registered credit or debit card. The top-up transaction will be reflected in your card or bank account statement.

If the Auto Top-up attempt is unsuccessful, you will receive an SMS and/or email notification to top up your NETS Wallet.

If sufficient funds are not added and your NETS Wallet balance reaches zero or below, your vCashCard service may be terminated, and the linked vehicle(s) will be automatically unlinked.

If your NETS Wallet balance becomes negative, please log in to the NETS App and top up the NETS Wallet to settle the outstanding amount.

Once your NETS Wallet balance has been restored to a positive balance, you may re-register your vehicle for the vCashCard service. To avoid service interruptions, we recommend maintaining sufficient funds in your NETS Wallet.

The ERP charges incurred will be deducted directly from the NETS Wallet linked to your vCashCard service.

If your NETS Wallet balance goes below your threshold amount, your NETS Wallet will be topped up automatically via the registered credit/ debit card. This top-up amount will appear in your credit card or bank statement.

ERP charges incurred through the vCashCard service will be reflected in the ‘Transaction History’ of your NETS Wallet within the NETS App.

The individual ERP charges will not appear on your credit / debit card statement. Instead, only the NETS Wallet top-up transactions made using your registered credit or debit card will be reflected in your card or bank account statement.

If your NETS FlashPay / Motoring Card is in the OBU when passing through a gantry, the ERP charges will be deducted from the card. If your NETS FlashPay / Motoring Card has insufficient value for an ERP charge, the full ERP amount will then be deducted from the NETS Wallet linked to your vCashCard service.

To stop using vCashCard service, unlink your vehicle under ‘Vehicle’ in the NETS App. Any remaining wallet balance can still be used for Scan & Pay purchases.

For the NETS Wallet refund process, please refer to the NETS App FAQ.

When your NETS Wallet balance linked to your vCashCard service falls below the pre-determined threshold amount, we will send you an SMS and email notification to top-up your NETS Wallet with sufficient funds.

If your NETS Wallet balance is below zero and if the top-up attempt fails (due to insufficient funds / terminated bank account or blocked / expired cards), we will proceed to terminate your vCashCard service by unlinking your vehicle(s) from your NETS Wallet.

Please unlink your vehicle from your vCashCard service in advance via the NETS App and allow up to 3 working days for the termination to take effect. Please ensure that the NETS Wallet linked to your vCashCard service has sufficient balance before unlinking your vehicle.

Please unlink your vehicle from your vCashCard service in advance via the NETS App and allow up to 3 working days for the termination to take effect. Please insert your NETS FlashPay / Motoring Card with sufficient amount in your vehicle IU(s) to pay for all applicable ERP charges upon the effective end date for the vCashCard service.

You may wish to log in to the NETS App, update your credit / debit card details under ‘My Payment Methods’. If you are unable to change the payment method in time, you are advised to insert a NETS FlashPay / Motoring Card into your IU / OBU until you are able to furnish your new credit / debit card details to avoid unnecessary charges.

Please note that until your NETS vCashCard service is terminated, you will have to continue paying for all charges incurred.

You may log in to the NETS App to update your account’s payment method under ‘My Payment Methods’.

You will receive an SMS and email notification from NETS to update your vehicle information to avoid disruption to your vCashCard service. Log on to the NETS App to update the vehicle particulars and allow 3 working days for the change of vehicle or IU / OBU number to be effective to your NETS App account. During this time, please continue to have your NETS FlashPay/Motoring Card for ERP transactions in your new vehicle or IU / OBU to avoid unnecessary charges.

You may contact our Customer Service Hotline at 6274 1212 or email to info@nets.com.sg for enquiries on vCashCard account or service.

For better support, please have the following information on hand: vehicle number, name and mobile number.

For any credit / debit card enquiries, please contact your issuing bank.

Please contact NETS Customer Service for assistance.

This is a new feature of vCashCard service. We have enhanced to manage all the vehicles’ wallet in a single NETS Wallet so that users are able to have a glance on the overall balance and transaction usage.

Did not find what you were looking for? You can still reach us at the following:

Digital Live Agent

(Please click the Digital Assistant icon located
at the bottom right corner of the page)

Daily: 9am to 9pm

NETS Main Office

351 Braddell Road #01-03
Singapore 579713

8:30am to 5:30pm (Mondays – Fridays)
We are closed on Saturdays, Sundays and Public Holidays.

Quick Links

Download NETS App and apply vCashCard

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