vCashCard

Breeze through ERP gantries with vCashCard

Complement your NETS Motoring Card with vCashCard, and never worry about your card not being properly inserted or having insufficient value again. As a virtual cardless payment service for ERP gantries, vCashCard automatically pays for the ERP charges, and tops up when there is not enough stored value. vCashCard will soon be introduced at car parks, making driving truly a breeze.

Benefits

Why vCashCard?

Free registration and subscription

Get your vCashCard for free, with no monthly charges.

Free top-up

Enjoy waiver of top-up fees (S$0.50 for every S$50 top-up) when you link your vCashCard to DBS/POSB or UOB cards. Other locally issued cards are also accepted. Top-up fees apply.

Vehicle Roadside Assistance Service

Enjoy a 1-year complimentary vehicle roadside assistance service in Malaysia with HL Assurance. View list of FAQs.

Free registration and subscription

Get your vCashCard for free, with no monthly charges.

Free top-up

Enjoy waiver of top-up fees (S$0.50 for every S$50 top-up) when you link your vCashCard to DBS/POSB or UOB cards. Other locally issued cards are also accepted. Top-up fees apply.

Vehicle Roadside Assistance Service

Enjoy a 1-year complimentary vehicle roadside assistance service in Malaysia with HL Assurance. View list of FAQs.

Apply

Where can I apply for vCashCard?

vCashCard Website

vCashCard Website

NETS App

Download vCashCard App now!

Frequently Asked Questions

vCashCard (Personal) is a service that enables customers to pay ERP charges using their credit/debit cards.

The service is jointly provided by LTA and NETS and the use of the vCashCard is subject to the Terms and Conditions Governing the Use of CashCard.

Register for vCashCard online via the NETS website at https://vCashCard.nets.com.sg. Complete the online application form with your personal, vehicle and credit/debit card details.

NETS will send you an SMS and email notification within 3 working days to advise on the application status and the effective start date of your vCashCard service.

Upon successful registration, the first top-up amount will be charged to your card.

Prior to the effective start date, please continue to use your CashCard or FlashPay (applicable for second generation IU) for ERP needs.

All Questions

vCashCard (Personal) is a service that enables customers to pay ERP charges using their credit/debit cards.

The service is jointly provided by LTA and NETS and the use of the vCashCard is subject to the Terms and Conditions Governing the Use of CashCard.

You can terminate the vCashCard service for your vehicle by logging in to your vCashCard account on the NETS website https://vCashCard.nets.com.sg and opting for termination under “Vehicle Details”.

At the point of submission, your account balance cannot be zero or negative.

You can opt to refund the remaining balance into the bank account (debit card)/credit card that you have designated for the top-up of your vCashCard or you can opt for a refund to an alternative bank account of your choice within 7 working days.

There is no expiry date for the vCashCard. However, if your account is dormant for more than 3 years, your account will be closed. From the 4th year, you can get a full refund of the remaining stored value. From the 5th year onwards, a monthly service fee of $1 will be deducted from your vCashCard until the stored value is fully depleted. On the 6th year, the remaining balance will be forfeited.

Yes, you may perform a refund as long as you are the registered user of the vCashCard account even if you are not the car owner.

When your vCashCard balance falls below $10, we will send you an SMS and email notification to top-up your account with sufficient funds by 12 noon on the same day. If your vCashCard balance is below zero and if the top-up attempt fails (due to insufficient funds/terminated bank account or blocked/expired cards), we will proceed to terminate your vehicle detail(s) from your vCashCard account.

Please terminate your vCashCard in advance at the NETS website https://vCashCard.nets.com.sg, and allow 3 working days for termination to be effective. Please ensure that your vCashCard balance is not zero or negative at the point of termination.

Please login to your vCashCard account at NETS website https://vCashCard.nets.com.sg to terminate the service and allow up to 3 working days for the termination to be effective. Please insert your CashCard with sufficient amount in your IU to pay for all applicable ERP charges upon the effective end date for the vCashCard.

Please log in to your vCashCard account at NETS website https://vCashCard.nets.com.sg to change your top-up account to a new and valid credit/debit card. If you are unable to replace the top-up account with a new credit/debit card, you are advised to insert a CashCard/FlashPay into your IU until you are able to furnish your new credit/debit card details.

Please note that until your NETS vCashCard service is terminated, you will have to continue paying for all charges incurred.

Please visit the NETS website https://vCashCard.nets.com.sg to update your vCashCard with your replacement credit/debit card details.

If you wish to change your Top Up Account, you can switch your credit/debit card by logging in to your vCashCard account at NETS website https://vCashCard.nets.com.sg.

Simply change your Top Up Account by selecting the “Update Vehicle” option from the menu and click on the “Change Top Up Account” button. Thereafter, select an existing credit/debit card options available from the dropdown list on this page and click the “Submit” button. The update will be immediate and your vCashCard will be automatically linked to the new credit/debit card for your vCashCard top-ups.

Note: Change of Top Up Account is only possible if there is more than 1 credit/debit card registered to vehicles under your vCashCard account.

If you wish to add a new credit/debit card as your top-up account, select the “Top-up” option from the menu and click on the “Add Account” button. Enter your new credit/debit card information and proceed for verification. After successfully adding your new credit/debit card, proceed to update the top-up account for your vehicle(s) by following the steps in the “How do I terminate the vCashCard?” FAQ.

You will receive an SMS and email notification from NETS to update your vehicle information to avoid disruption to your vCashCard service. Log on to the NETS website https://vCashCard.nets.com.sg to update the vehicle particulars.

You may terminate your old vehicle details and add the new vehicle details into your existing vCashCard account.

For enquiries on vCashCard, you can contact our customer service hotline at 6274 1212 or email to info@nets.com.sg.

For support issues, please have the following information on hand: vehicle number, name and mobile number.

For any credit/debit card enquiries, please contact your issuing bank.

The supported browsers for vCashCard are Google Chrome and Internet Explorer 9 or above.

Please check with your issuing bank.

Did not find what you were looking for? You can still reach us at the following:

Reception

(65) 6272 0533
(65) 6229 7201

8:30am to 5:30pm (Mondays -Fridays)
We are closed on Saturdays, Sundays and Public Holidays

NETS Customer Service Hotlines

(65) 6274 1212
(65) 6229 7200

24 hours (Mondays – Sundays)

NETS Main Office

351 Braddell Road #01-03
Singapore 579713

8:30am to 5:30pm (Mondays – Fridays)
We are closed on Saturdays, Sundays and Public Holidays.