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NETS and PayNet officially launch real-time cross-border payment in Singapore and Malaysia

NETS extends payment service to KL, Penang and Malacca, in addition to Johor Bahru, Malaysia travellers can start using MyDebit cards at 500 acceptance points in Singapore

Singapore, November 29, 2019 – Network for Electronic Transfers (NETS) and Malaysian central infrastructure for payment services, Payments Network Malaysia Sdn Bhd (PayNet) today officially launched real-time cross-border payment usage of NETS ATM cards in Malaysia, and Malaysia’s MyDebit ATM cards in Singapore.

In April 2019, the joint statement by Tun Dr Mahathir Mohamed and Mr Lee Hsien Loong at the 9th Malaysia-Singapore Leaders' Retreat articulated the goal of enabling cross-border domestic debit card acceptance between Malaysia and Singapore. With the launch today, this goal is now a reality.

Since November 2018, Singapore consumers have been able to use their NETS ATM cards in Johor Bahru, marking the first time that NETS ATM cards can be used outside of Singapore. There are currently over 7,400 PayNet acceptance points for NETS ATM cards in Johor Bahru, Kuala Lumpur, Penang and Malacca.

Similarly, cardholders of MyDebit, Malaysia’s national debit card scheme which allows consumers to make point-of-sale payments using ATM cards, are able to do the same in Singapore.

 “NETS is excited to extend cashless payments to our ATM debit cardholders when they go to malls and tourist spots in Malaysia, as part of our regional plans to make overseas travel safe, seamless and convenient across corridors where Singapore travellers venture. Our partnership with PayNet will benefit not just Singapore shoppers who frequent Malaysia, but also retailers in Malaysia who can look to fuss-free payment collections and possibly higher spend by shoppers given the added convenience,” said Jeffrey Goh, Group CEO of NETS.

“We are also pleased to collaborate with PayNet to provide these benefits to Malaysian travellers, who can likewise use their MyDebit ATM cards for retail purchases in Singapore,” Mr Goh added.

Currently, MyDebit cards are accepted through the NETS network of merchants at Bugis Village which is a favourite shopping haunt of Malaysian tourists. Other locations include selected iStudio, Pandora, SaladStop! and Awfully Chocolate outlets.

“We are delighted that PayNet’s MyDebit ATM cards can now be used in Singapore. Malaysians are among the most frequent visitors to Singapore either for business, work or leisure. To be able to freely use MyDebit ATMs not only provides the convenience to them but also benefits businesses in Singapore which translates into higher cashless cross-border transactions. This creates value to both Malaysians and Singaporeans. Best of all, there is no foreign exchange fees and the exchange rates are competitive,” said Peter Schiesser, PayNet Group CEO.

Building on this collaboration, NETS and PayNet are also working to connect their respective real-time payment infrastructures to enable cross-border instant fund transfers and QR payments between Singapore and Malaysia.

(From left to right) Edzuar Zar Ayob Azari, Director, Malaysian Tourism Board; Michael Kumar, PayNet Director, Card Services; Peter Schiesser, PayNet Group CEO; Jeffrey Goh, Group CEO, NETS; Ricky Lim, Interim Group CEO, NETS; Dawn Ng, Area Director, Malaysia and Brunei, Singapore Tourism Board