Commonly asked questions

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As this is a new initiative, consumers should ask their existing bank about its plans to go contactless for bank ATM card.

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Every contactless card contains a highly sophisticated, highly secure chip. This chip performs a wide range of functions to maintain the card’s security, and is able to interact securely with a contactless terminal.

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Consumers can use NETS Contactless Feature for purchases under SGD$100.00 per transaction. For amounts greater than that, the terminal will prompt for PIN.

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Reception

(65) 6272 0533

NETS Customer Service Hotline

(65) 6274 1212

Operating Hours:

8:30am to 5:30pm (Mondays -Fridays)

8:30am to 12:30pm (Saturdays)

We are closed on Sundays and Public Holidays

Operating Hours:

24-hour (Monday - Sunday)

NETS Main Office

298 Tiong Bahru Road #06-01 Central Plaza
Singapore 168730


Operating Hours:

8:30am to 5:30pm (Mondays -Fridays)
8:30am to 12:30pm (Saturdays)