About NETS Click

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NETS Click is a new in-app payment mode. NETS Click allows consumers to securely add their NETS bank card and use it to conveniently pay for purchases with just one click.

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You can use NETS Click in mobile apps that display NETS Click as a payment method option. NETS Click is currently only available on the ComfortDelGro taxi booking app. It will be integrated with more retail and F&B mobile apps in the near future.

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You can start using NETS Click by selecting NETS Click as a new payment method in supported mobile apps.

You will be prompted to provide some details to verify your identity via an SMS-OTP sent to your mobile number, by your card-issuing bank.

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You can add any NETS-enabled cards from DBS, OCBC and UOB. This includes ATM or Debit Cards from DBS or OCBC, and ATM cards from UOB.

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During the check-out or payment page of a supported mobile app, select NETS Click as your preferred payment method and confirm the payment to pay for your purchases. No other action will be required.

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NETS Click uses tokenisation to protect and secure your card details from being exposed and misused by any unauthorised third parties. Each token created is also unique to the specific merchant and your mobile device, to minimise any unauthorised fraudulent transactions.

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There is no additional fee when you use NETS Click.

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There is no need to setup any login credentials in order to start using NETS Click with supported mobile apps.

Security

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Your NETS Click card details will be secured as they are not stored within the merchant’s mobile app nor your mobile device. However, you are advised to contact your card issuing bank immediately to block or temporarily suspend your card.

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You should contact your card issuing bank immediately to report your concerns.

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To use NETS Click, you will need to grant the merchant app with the permissions that will allow NETS to identify your mobile device’s ID for security purposes. NETS and the merchants will never access your photos, media, files, nor make any calls on behalf of you.

Using NETS Click

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Yes, currently you can pay for any transactions that are SGD$100 or less using NETS Click.

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You can add only one bank card to use NETS Click. If you would like to change the card that you’ve added to NETS Click, you may remove the card that was previously added and register the new card.

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Please follow the instructions within the supported mobile app to remove your card from NETS Click.

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To protect your card details from being exposed to other unauthorised parties, each NETS Click-generated token will expire when you log out of the merchant’s mobile app. Please add your preferred NETS bank card again to continue using NETS Click.

Using NETS Click on ComfortDelGro booking app

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Set NETS Click as the default payment method once you have added your NETS bank card to the ComfortDelGro booking app in the Manage Payment section.

Alternatively, you can also select NETS Click as the payment mode at the point of booking your trip.

Once you have done so,  just book a ride as usual and NETS Click will be used to complete the ride payment.

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Yes. When you have boarded the hailed taxi, you may select NETS Click as the payment mode before pairing your ComfortDelGro booking app to the taxi (either via scanning the taxi QR code or manually keying in the license plate number).

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There is no need to do so. ComfortDelGro drivers are all effectively trained to identify NETS Click as a payment mode when the trip starts via their display terminals, along with other trip-related information.

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Reception

(65) 6272 0533

NETS Customer Service Hotline

(65) 6274 1212

Operating Hours:

8:30am to 5:30pm (Mondays -Fridays)

8:30am to 12:30pm (Saturdays)

We are closed on Sundays and Public Holidays

Operating Hours:

24-hour (Monday - Sunday)

NETS Main Office

298 Tiong Bahru Road #06-01 Central Plaza
Singapore 168730


Operating Hours:

8:30am to 5:30pm (Mondays -Fridays)
8:30am to 12:30pm (Saturdays)