Commonly asked questions

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The eNETS QR Code is a form of a bar code that contains the relevant information required to make a payment. When you scan this QR code with the scanner within your banking apps/NETSPay, it initiates the payment process the same way.

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All you need is a smart phone, with one of the following apps which supports eNETS QR - NETSPay, DBS PayLah!, OCBC’s Pay Anyone and UOB’s Mighty apps.

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Contact your bank immediately to cancel your cards. The payment process requires Touch ID authentication, or password authentication to your banking apps, which prevents any unauthorized payments even if you lose your phone.

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Reception

(65) 6272 0533

NETS Customer Service Hotline

(65) 6274 1212

Operating Hours:

8:30am to 5:30pm (Mondays -Fridays)

8:30am to 12:30pm (Saturdays)

We are closed on Sundays and Public Holidays

Operating Hours:

24-hour (Monday - Sunday)

NETS Main Office

298 Tiong Bahru Road #06-01 Central Plaza
Singapore 168730


Operating Hours:

8:30am to 5:30pm (Mondays -Fridays)
8:30am to 12:30pm (Saturdays)