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simplyNETS FAQs

General

How is simplyNETS different from other NETS products?

simplyNETS is an affordable bundled solution that combines a Unified POS terminal with SGQR acceptance capabilities. Unlike other NETS products that you will need to subscribe to individually, with simplyNETS you will get an all-in-one solution that can accept NETS cards, debit/credit cards and mobile app payments.

What are the monthly fees that I would need to pay for the simplyNETS solution?

For Lite, there is no monthly subscription fee, only transaction fees on purchase amount with every successful QR transaction applies. For Optimal, you would need to pay $49.90 per month for the terminal and sim card rental. The transaction fees for Lite and Optimal will follow the standard rates for NETS card, debit/credit card, and QR transaction.

If I signed up for simplyNETS Lite, will I get access to both NETSBiz App and MerchantConnect portal?

Yes, you can. Transaction management is made simple with the NETSBiz App and MerchantConnect portal. We have tailored our solution to give you greater ease and convenience in running your business.

Did not find what you were looking for?

Reception

(65) 6272 0533 / (65) 6229 7201

Operating Hours:

8:30am to 5:30pm (Mondays -Fridays)

We are closed on Saturdays, Sundays and Public Holidays

NETS Customer Service Hotline

(65) 6274 1212 / (65) 6229 7200

Operating Hours:

24-hour (Monday – Sunday)

NETS Main Office

351 Braddell Road #01-03
Singapore 579713

Operating Hours:

8:30am to 5:30pm (Mondays -Fridays)
We are closed on Saturdays, Sundays and Public Holiday.