Merchant Services Officer
  • Department: Merchant Journey
  • Employment type: Full-Time
  • Job Type: Permanent
Position Summary

Provide support to existing NETS merchants pertaining to terminal applications. The incumbent is responsible for collating all data & collection of full documents.

Key Responsibilities

  • Collecting of documents from existing merchants
  • Administrative duties
  • Assist in merchants queries pertaining to new product launches & services as well as to increase acceptance points
  • Assist in assigned projects
  • Any other ad – hoc duties


  • Minimum NITEC
  • Miniimum1 to 2 years of experience, preferably in handling customers
  • Excellent communication skills
  • Bilingual in English & Mandarin to liaise with Chinese speaking merchants
  • Strong excel knowledge

Working Locator