| Merchants' Corner |
Value Story |
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| VISION + MISSION |
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To be the leading provider of quality
and innovative payment and transaction processing
services in Asia. |
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NETS is committed to providing reliable
and trusted payment and transaction processing services,
enhancing competitiveness, and by doing so, helping
customers achieve their goal of making life great. |
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MAKE LIFE
GREAT... |
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NETS is regarded as
the top 3 preferred payment modes
by Singaporeans aged 15years and above. |
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88% of NETS users are satisfied using
NETS card. |
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71% of NETS users regard NETS as
an essential part in their lives. |
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65% of adults think of NETS when
they think of payment modes. |
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| TRUST + CONVENIENCE |
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NETS processes more than
500,000 transactions daily. |
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80% of adults feel safe paying by
NETS. |
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84% feel that NETS can be used in
most places. |
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77% feel that NETS can be used of
any types of purchases. |
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More than 96% of regular users regard
NETS as a convenient payment mode. |
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70% of regular users feel that NETS
is like a friend to them. |
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87% of regular users feel that NETS
is a company they can trust. |
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BUSINESS PARTNERS |
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69% of partners are satisfied with
the current level of service provided by NETS. |
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81% of CashCard partners are satisfied
with the current level of service provided by NETS. |
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More than 84% of GiftCard merchants
are satisfied with the level of service. |
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67% choose NETS as one of their top
3 most preferred card payment brands. |
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| STRATEGIC PARTNERS |
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76% of strategic partners are satisfied
with the current level of service provided by NETS. |
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76% agree that NETS makes them feel
valued as a business partner. |
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68% are happy with the product offering
that they enjoy from their partnership with NETS. |
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QUALITY + VERSATILITY |
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80% of our merchants
are very satisfied with the performance of our field
technical staff. |
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80% of our electronic fund transfer
and cash card merchants are very satisfied with
our Billing-its accuracy, timelines, details and
layout. |
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In September 2007, we were listed
as one of the top 3 favourite choice of payment
among consumers. |
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NETS has become a part of our lives,
with most transactions taking place in areas such
as lifestyle, grocery, transport, departmental stores
and payment of bills. |
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