Network For Electronic Transfers (Singapore) Pte Ltd

CONSUMER MERCHANT CORPORATE SITEMAP

Faqs

•	NETS CashCard
•	NETS CashBack
•	eNETS
•	NETS EFTPOS
•	NETS Privilege Programme

NETS CashCard

1.	I already have a NETS EFTPOS terminal. Can I accept CashCard payments?
	Yes. Check if you have already signed up for this service with NETS. No additional fee.

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NETS CashBack

1.	What is the NETS CashBack service?
	CashBack is a value-added service that allows your customer to withdraw cash from any participating outlet. The amount withdrawn will then be directed into your bank account by the next working day.

2.	Is there a limit to how much a customer can withdraw from CashBack?
	Yes. This is determined by: • The daily withdrawal limit of your customer’s ATM card • The cash limit you’ve set for the service

3.	How do I sign up for NETS CashBack service?
	Click here to sign up.

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eNETS

1.	What is eNETS?
	eNETS is an innovative suite of electronic payment services created to meet the needs of Internet and Mobile payments.

2.	What other services do eNETS provide?
	The eNETS suite of products include payments via:

	•	credit cards,
	•	direct debit (online direct debit via Internet Banking User ID and PIN)
	•	Virtual Accounts for YW8 (mobile payment by SMS and WAP)
	•	i2U (online person-to-person payment by e-mail and mobile phone)
	•	PDA (credit card payment via PDA)
	•	Mobile Wallet

3.	How can I apply for eNETS services?
	Click here to sign up for eNETS services.

4.	How long does the application process take?
	Between 5-7 days.

5.	What happens after my application is approved?
	You will receive the following items once your application is approved: • Merchant Payment Gateway (MPG) software • Operation manual • MPG Integration manual • Software to request for Digital Certificate

6.	What hardware/software do I need?
	You will need: • At least a Pentium III PC with 128MB of RAM • At least 6GB Hard Drive • ODBC-compliant database • Software for writing CGI scripts

7.	Will NETS help with the integration process?
	We advise that you source for an independent system integrator.

8.	Why would I need the eNETS credit service?
	Instead of building your own e-payment application, eNETS Credit is the proven secure payment service for credit card payments online. NETS ensures 24/7 availability for all online transactions.

9.	Are there any restrictions to the products/services I can sell with eNETS?
	No. There are no restriction as long as the products/services are not prohibited in Singapore.

10.	Do I need to host my website with eNETS Credit or buy any special hardware/software?
	No. There is no obligation to buy any additional hardware/software.

11.	Do I need to apply separately for eNETS CashCard, eNETS VCard?
	No. Both services will be activated with immediate effect when you sign up for NETS.

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NETS EFTPOS

1.	How do I sign up for NETS EFTPOS service?
	Click here to sign up. You would need a local bank account too.

2.	What services can I offer to customers after signing up?
	• ATM card or CashCard payment. • NETS CashBack (if you choose to sign up for the service)

3.	How long does the application process take?
	About 3 weeks. Once approved, NETS EFTPOS terminals will be installed in approximately 7 days.

4.	What do I need?
	• A current account with DBS, OCBC or UOB. • A 3-pin power plug and a phone line. • Receipt paper rolls from our authorised suppliers.

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NETS Privileges Programme

1.	What is NETS Privileges Programme?
	NETS Privileges Programme is a Loyalty Programme which rewards consumers with chances to participate in lucky draws and enjoy discounts and special deals at participating retail outlets whenever they pay with NETS.

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