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eNETS partners with IBM to upgrade online payments infrastructure
17 Aug 2005

eNETS, the online payments arm of Network for Electronic Transfers (Singapore) Pte Ltd (NETS), today announced a deal with global technology services giant, IBM, that will see a complete upgrade of eNETS' e-commerce infrastructure to cater for the exponential growth of its online payments business.

eNETS is Singapore's leading online payments provider for credit cards, direct debit and "virtual accounts". The company handles more than 350,000 transactions a month, has more than 700 merchants signed to its payment gateway and is the only gateway in Singapore that can support the three different payment products. Moreover, eNETS' influence now stretches way beyond Singapore's shores with merchants in Hong Kong, China, Japan, and Europe already benefiting using the system.

IBM will provide the servers and software that will be able to handle up to five times more transaction traffic than eNETS' existing system, which will enable it to cope with the growth of online payments.

"We expect the numbers of online transactions we handle to double every year in the short and medium terms at least. In order to be prepared for this growth, we have sought and secured a trusted technology partner. IBM was the logical choice as they are a world-class IT company and their technology fulfills our key demands of security, reliability, and, importantly, scalability," said Raj Lorenz, General Manager for eNETS and International Markets, NETS.

"We have a new generation of consumers and merchants that are increasingly technology savvy and comfortable transacting via the Internet," said Mr Lorenz. "We are using this technology to be able to be more responsive to the needs of our customers and partners. Better service and faster time to market are two ways we can confirm our leadership position."

Brian Birt, General Manager, Financial Services Sector, IBM Singapore, said: "IBM is delighted to help eNETS build a robust infrastructure. As a strategic technology partner, we are working closely with eNETS to serve consumers and merchants better.

"Our solution will put eNETS at the forefront of the online payments environment, which demands the highest levels of performance, zero downtime and the integration of multiple sources of information."

In consultation with its customers, eNETS identified the need to streamline this service. The new IBM platforms support technology such as Web services that propel business needs and enables merchants to simply "turn-off or turn-on" their chosen payments service. This will significantly streamline their business processes allowing them to focus more on selling their products and services over the Internet.
 
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