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NETS Gift Card | About NETS Gift Card
 
Your Guide To The NETS Gift Card
 
Card Values
The NETS Gift Card is available in the following denominations:
 
 
Denomination
NETS Gift Card
$30
$50
$100
Open Value
$40-$500
 
Where to get the NETS Gift Card?
The $30, $50 and $100 NETS Gift Card can be purchased at selected distributors. The Open Value (Variable) Gift Card can be ordered through NETS or online only.
 
Prices of the NETS Gift Card
Denomination 
Load Fee (Per Card)
Subject to change. Load fee accurate as at 24 Jun'07.
Stored Value
Open Value
$30
$50
$100
$40-$50
$51-$100
$101 & above
$4
$4
$4
$5
$5.50
$6
 
Delivery, if required, is subject to a fee of $10 per packet (maximum of 20 cards per packet).
A replacement card fee of $10 is applicable for lost, stolen or damaged cards.
 
How do you use the NETS Gift Card?
To use your NETS Gift Card, present it to the Gift Card merchant when purchasing good or services. Similar to cash, you do not need to sign the receipt or input any PIN number, so do check the receipt if the correct amount is deducted from the balance. Keep your transaction receipts because they will act as your support for claiming a replacement Gift Card if you lose yours.
 
When does the NETS Gift Card expire?
The NETS Gift Card expires after a year from its date of purchase and no cash refund will be given. It is also not usable on any ATM to withdraw cash.
 
Where can you use the NETS Gift Card?
To identify a merchant that accepts the NETS Gift Card, look out for the NETS Gift Card decals displayed outside the store. Please ask the counter staff if you are unsure.
 
Replacing the NETS Gift Card
If your NETS Gift Card is stolen, they can usually be replaced within 24 hours. It is important that you provide transaction and purchase receipts for processing. The value can be replaced only in another card and no cash can be reimbursed. If we are unable to determine the nature of the refund claim, we may defer the decision to a later date. We may also request a police report in order to help us in our investigations.
 
How to protect yourself against loss or theft
1. Keep your NETS Gift Card safely.
2. Retain and keep your transaction receipts in a safe place in case of a need to claim a replacement card.
3. If your card is lost or stolen, please contact NETS Customer Sales & Service Centre at 6274 1212. You will need to visit the NETS office with supporting documents to report a loss and your value will be protected.
4. Read the terms and conditions applied to the use of the NETS Gift Card carefully. Failure to comply with these terms might result in you being ineligible for a replacement card.
 
Consumer Advisory
NETS Pte Ltd, the holder of NETS Gift Card stored value facility, does not require the approval of the Monetary Authority of Singapore. Consumers are advised to read the terms and conditions carefully.
 
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