Making life great means bringing you a brand new and
improved NETS CashCard experience. As you’ll see,
it’s a card like no other, meeting your ERP, toll,
parking needs and more!
Learn more about NETS CashCard with these frequently asked
questions.
1.
What is the combi NETS CashCard?
Introduced by NETS, the combi NETS CashCard has
both a contact and contactless interface. It allows
you to make payments using the NETS terminal or
the contactless NETS CashCard readers for even faster
transactions.
2.
Where can I get a NETS CashCard?
You can purchase a NETS CashCard from any of the
Authorised NETS CashCard Distributor:
All distributors are identified by the "Authorised
CashCard distributors" decals.
Click here
to see the full list of terms & conditions
governing the use of your NETS CashCard.
3.
Where can I check ERP gantry codes?
You can access the list of ERP gantry codes of
selected carparks here. View
List
4.
How do I top-up my NETS CashCard?
With about 3,000 locations island-wide, topping
up your NETS CashCard via NETS or Cash payment is
easy!
You can top-up your NETS CashCard at:
•
Any local bank ATM
•
AXS stations
•
National Libraries
•
Selected Esso, Mobil and Shell petrol stations
•
7-Eleven stores
•
At selected car parks
Alternatively, enjoy the convenience with CashCard
Online Services. Click here
to top-up your NETS CashCard online now.
5.
How to Get a NETS CashCard Refund
If you wish to refund your NETS CashCard, you
may do so at:
1.
Any Automated
Teller Machine (ATM) of DBS/POSB, OCBC and
UOB for an immediate refund.
2.
NETS office at 298
Tiong Bahru Road, #04-01/06 Central Plaza
(beside Tiong Bahru Plaza)
during office hours.
Mondays to Fridays 9.00am – 5.00pm
Saturdays 9.00am – 12.00pm
Note:
1.
Refunds
for some organisation specific CashCards®
cannot be obtained at the ATMs. Please refer
to the respective organisations on the necessary
arrangements.
2.
You
are given a grace period of up to two years
after the card has expired to obtain a refund.
After the two-year grace period expires,
the S$2 deposit and a S$1 service charge
will be deducted from the CashCard every
month until the balance is depleted.
6.
What Is a Smartcard Reader
The PCSC Smartcard reader stands for Personal
Computer Smartcard compliant Smartcard reader which
can be attached to a computer/laptop to perform
an online NETS CashCard payment on the online merchants'
websites.
It is a plug and play technology. However depending
on the computer/laptop configuration, these readers
require the installation of drivers that is normally
packaged together with the Smartcard reader at the
point of purchase.
Depending on the configuration of your computer,
you may need to download JAVA Runtime before you
can make an online NETS CashCard payment.
