The NETS CashCard has been serving the payment needs of Singaporeans for more than a decade. It’s little wonder that people have come to rely on the convenience that the CashCard offers to users. Consumers are confident in the card and they have every reason to be.

Birth of the NETS CashCard
In the early 1990s, Singapore launched a major effort to introduce cashless payments. Several government organisations, global card suppliers, NETS and its stakeholder banks initiated this effort. These organisations were instrumental in setting the standard for the NETS CashCard.

With the move by the Land Transport Authority (the then Registry of Vehicles) to launch Electronic Road Pricing, the NETS CashCard quickly became the stored value card of choice.

User Benefits
The NETS CashCard is ideal for ERP payments because of its unique characteristics. It is risk-free, being a prepaid card; secure and allows speedy off-line transactions. The card also ensures data privacy of individuals and is cost-effective. Why the NETS CashCard remains the main stored value card of choice here is because it has been offering motorists efficient and reliable services for more than a decade.

One characteristic of a stored value card is the need to top it up. To meet this need, NETS, together with shareholder banks, has built a comprehensive network of top-up points, now covering more than 3,300 top-up points at various locations over the years. It can also be topped up through the Internet.

NETS has gradually extended the use of the NETS CashCard from ERP payments to cover many applications like payments at carparks, food and beverage outlets, as well as retail points.

In Use Everywhere
Today, NETS CashCard generates in excess of 20 million transactions. About 60 percent of these transactions are generated from the 800 carpark systems and 35,000 non-motoring related applications. The remaining 40 percent of NETS CashCard transactions are generated from ERP payments.

Public Feedback and Media Interest
Some motorists have recently faced issues with their ERP payments. Where ERP payments are concerned, there are three components that constitute a successful transaction: the in-vehicle unit (IU), the NETS CashCard and the ERP gantry.

When motorists who have encountered problems with ERP transactions bring their NETS CashCards to the integrated testing centres, we have observed that their cards were working well when tested against reference IUs and on other NETS payment devices there. This points to a compatibility issue between some IUs and some NETS CashCards.

There are many other possible reasons that could cause incompatibility issues. These may include the engineering, the position, age and the wear-and-tear of IUs. As such, we will continue to work with LTA to resolve this matter.

NETS is committed to making the NETS CashCard a convenient payment tool as it has been for the past 12 years. We take pride in being a reliable payment services provider and will continue to strive for excellence to serve all our customers.