NETS Sales & Customer Service Centre
298 Tiong Bahru Road #04-01/06
Central Plaza
Singapore 168730
 
About NETS


NETS was founded in 1985 to establish Singapore’s national PIN Debit scheme, NETS EFTPOS (Electronic Funds Transfer at Point-of-Sale), propelling Singapore into the age of electronic payments. NETS is the scheme operator, processor and the acquirer of the service.

Today, NETS offer multiple payment and financial processing services and is the largest merchant acquirer in Singapore.

The NETS EFTPOS service is available at more than 60,000 acceptance points islandwide, making NETS Singapore’s largest merchant acquirer with the largest terminal base in the country.

The company processes more than half a million transactions on its terminals everyday, including NETS ATM Cards, UnionPay cards and NETS FlashPay cards. NETS also provides an integrated terminal service enabling AMEX, Global Refund and Visa/MasterCard transactions from various acquiring banks on its terminals.

NETS provides a closed loop merchant prepaid solution that enables merchant to offer prepaid and loyalty cards to their customers. These cards are activated at the cashier for predetermined amounts or consumer specific amounts by swiping the card through the NETS POS terminals.

As well as processing the bulk of Singapore’s online debit transactions, NETS also provides local and regional ATM switching services for banks. We enable cross-border ATM cash withdrawal services for OCBC cardholders at all MEPS ATMs across Malaysia and ATM cash withdrawal services for Union cardholders at UOB and OCBC ATMs in Singapore.

NETS also processes Internet/Mobile payments via direct debit or credit card, via its eNETS service. Our partners include DBS Singapore, DBS HK, UOB, OCBC, Citibank, Wing Hang Bank (HK), BNU (Macau), Amex and IPS (China).

NETS operates an ISO 9002, VISA and MasterCard certified centre that personalises more than 4 million cards a year, including ATM, AMEX, Visa, MasterCard cards as well as NETS CashCard and NETS FlashPay cards.
NETS is an issuer of two stored value cards – the NETS CashCard and NETS FlashPay card.

The NETS CashCard is a stored value smart card that is predominantly used as a payment mode for motoring (car park and ERP charges) and can also be used for retail purchases.

The contactless NETS FlashPay card, which is CEPAS 2 compliant, is a multipurpose stored value card that can be used for transit, retail purchases, ERP and car park charges.



Through iNETS, an integrated payment platform, NETS enables merchants to automate their payment collection process and provide their customers with 24/7 payment options via mobile phone or kiosk.

NETS is owned by Singapore’s largest banks, DBS Bank, OCBC Bank and United Overseas Bank (UOB).

 

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